We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

putting the firefox icon on my desktop

more options

when I download the Firefox browser it failed to put an icon on my desktop, it failed to put it on my quick launch bar and it doesn't show it has been installed on my computer

when I download the Firefox browser it failed to put an icon on my desktop, it failed to put it on my quick launch bar and it doesn't show it has been installed on my computer

All Replies (2)

more options

Do you have a Firefox program folder?

  • C:\Program Files\Mozilla Firefox\
  • C:\Program Files (x86)\Mozilla Firefox\ (64 bit OS)

If not then you need to download a fresh version and reinstall the program.

You may need to do that as Administrator (right-click the Firefox installer: Run as Administrator).

more options

I solved the problem, I was using sandboxie when I first downloaded Firefox, this was the reason I didn't see an Firefox icon on my desktop. Thanks for your help