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Encryption Problem

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I have Updated Firefox, now i have to manually type in the address to each individual site as Firefox is not encrypting site connection automatically, i have checked the encryption tab and the boxes are checked to use SSL etc. But this still does not solve the problem, any suggestions ?

I have Updated Firefox, now i have to manually type in the address to each individual site as Firefox is not encrypting site connection automatically, i have checked the encryption tab and the boxes are checked to use SSL etc. But this still does not solve the problem, any suggestions ?

All Replies (2)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Perhaps one of your add-ons was disabled and needs to be updated? You can visit this page and use the "gear" icon to check for updates.

orange Firefox button or classic Tools menu > Add-ons > Extensions category