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pop up window keeps telling me to reboot to finish installing Firefox and I still can't get Firefox

  • 1 reply
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  • Last reply by rbillings

nodesign23
nodesign23
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wanted the new Firefox 9 so followed thr installing process and a window opened and said I needed to restart computer to finish installing and I can not uninstall it either because same window pops up and tells me to reboot to finish installing Firefox. . . . very confused . . .

wanted the new Firefox 9 so followed thr installing process and a window opened and said I needed to restart computer to finish installing and I can not uninstall it either because same window pops up and tells me to reboot to finish installing Firefox. . . . very confused . . .

All Replies (1)

rbillings
rbillings
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Hi nodesign23- If you have problems with updating then best is to download the full version and uninstall the currently installed version. [removed outdated FF version data]:

  • Get the latest version: http://www.mozilla.org/en-US/firefox/new/
  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Hope that helps!

Modified by rbillings