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firefox wont save settings

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by alegator

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Orange screen keeps popping up saying you have updated to new fire fox .Fire fox wont save settings I put a check in turn off pop up blockers and when I close it goes away

Orange screen keeps popping up saying you have updated to new fire fox .Fire fox wont save settings I put a check in turn off pop up blockers and when I close it goes away

Chosen solution

Don't open prefs.js.
Just rename or delete the file or move it to another location.
If there are other prefs-##.js files with a number and a user.js file then move those as well.

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None of those articles helped.When I open the pref.js file I cant delete it like it says.It puts it in a tray in the bottom and wont let me delete it while it is in that tray.When i open that file there is a red x associated with it.I think this file is the problem but nothing I try seems to work.Any help would be appriciated

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Chosen Solution

Don't open prefs.js.
Just rename or delete the file or move it to another location.
If there are other prefs-##.js files with a number and a user.js file then move those as well.

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When I open the prefs file to rename it ,it wont let me because it is open in the tray on the bottom .It tells me to close it and try again.Everytime I open it ,it also puts it in the tray on the bottom and I cant do anything with it.