Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't make entries into Roboform Lite 2.1?

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by flycaster

flycaster
flycaster
more options

I have loaded and reloaded RFL (and have disabled KeeFox), but I still am not able to make any entries. For example, when clicking on the Identity icon, the tooltip says I should "set an active identity," but there is no dropdown into which information can be entered. Furthermore, when typing into a blank field, I get two, not one as usual, vertical cursor lines that follow the typing. When RFL is disabled, this doubling goes away. To tell you the truth, I'd be happy (I think for the time being) with KeeFox and form filler. I did dl Autofill, but it seems to be rather complicated in its setup.

EDIT Have found out how to make entries into RFL: Download Roboform, make entries, and the RFL will pick up those entries. So now my self-debate is to continue with the combo of Keefox+Autofill which is working well, or go over to RF+RFL?

I have loaded and reloaded RFL (and have disabled KeeFox), but I still am not able to make any entries. For example, when clicking on the Identity icon, the tooltip says I should "set an active identity," but there is no dropdown into which information can be entered. Furthermore, when typing into a blank field, I get two, not one as usual, vertical cursor lines that follow the typing. When RFL is disabled, this doubling goes away. To tell you the truth, I'd be happy (I think for the time being) with KeeFox and form filler. I did dl Autofill, but it seems to be rather complicated in its setup. EDIT Have found out how to make entries into RFL: Download Roboform, make entries, and the RFL will pick up those entries. So now my self-debate is to continue with the combo of Keefox+Autofill which is working well, or go over to RF+RFL?

Modified by flycaster

Chosen solution

Hello,

Please give our support department a call at 1-877-762-6367 8AM-8PM EST or submit a support ticket on our Web site at http://www.roboform.com/support so we can get this figured out for you!

Thanks so much, Siber Systems

Read this answer in context 👍 0

All Replies (3)

Siber Systems, Inc.
Siber Systems, Inc.
more options

Chosen Solution

Hello,

Please give our support department a call at 1-877-762-6367 8AM-8PM EST or submit a support ticket on our Web site at http://www.roboform.com/support so we can get this figured out for you!

Thanks so much, Siber Systems

wtstandup
wtstandup
more options

This will fix your google toolbar and it works with firefox 7 or 8 or any of them, even if you can't sign in it will still have spell check and all the other stuff. Down load this firefox add on and then it will bring up another page with instructions after you down load and restart firefox, restart it twice and you're good to go. below is the link. https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/?src=api|https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/?src=api

flycaster
flycaster Question owner
more options

As stated in the EDIT section of my original post, the problem was that I needed both RF and RFL in order to make entries into RFL...and I didn;t have RF at the time.