How do I fix the right-click context menu; it has blank entries and shows no selectable options?
recently I have noticed that my right-click context menu looks like it has no entries. It shows up on a right-click, but the whole menu is blank. On further investigation there are scroll buttons on the top and bottom of the menu and if I hover over the up buttom eventually the normal context commands scroll down from above. I noticed this first a few days ago, shortly after the download of 3.6.13. Today I also noticed that some of my menu bars were showing a similar issue with blank entries in the menus. In one case the menu also didn't register where the mouse was, highlighting a command several steps further up.
Is this something to do with the new Mozilla or something else? I only run a couple of addons, Ad Block Plus and Tab Mix Plus. Can try to capture a screen shot of the issue, but difficult since the menu dissapears when I try to do a screen grab!
All help is much appreciated.
All Replies (5)
Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."
If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...
Hi, thanks for the quick response!
While trying to find info on how to fix this I looked up some context menu addons for FF and tried one. It didn't work so I uninstalled it and after that everything was back to normal. Odd, but there you have it. I still don't know what went wrong in the first place but for the moment it appears to have cleared up.
Next time though I will try loading into Safe Mode if I find any issues (I forgot there was one!).
Thanks for getting back to me again.
GC
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Modified by cor-el
This may help go to your start menu find the Firefox safe mode link, click on it a pop up should come up with options on it, select reset toolbars and controls only. this should give you most of the context menu back but i still have a few empty ones, but 95% of the menu is back.
i had a similar problem and the solution seems to be the add-on https everywhere. after disabling https everywhere my context menu works fine. maybe it was conflicting with another add-on i have?