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My live.com contacts are temporarily unavailable...Firefox browser involved, help.

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  • 2 have this problem
  • 5 views
  • Last reply by cor-el

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When I try to add contacts to my live.com address, I continue to receive message now that says "My contacts are temporarily unavailable." When I checked with Microsoft Help, it recommended that I check with the browser I use. Perhaps there is a difficulty. If I were using IE, it would recommend that I optimize it. I use Firefox. So does it need to be optimized or is there interference between FF and my email service with Microsoft Hotmail Live. Help... this is my business acct and I need to get this corrected ASAP. Thank you.

When I try to add contacts to my live.com address, I continue to receive message now that says "My contacts are temporarily unavailable." When I checked with Microsoft Help, it recommended that I check with the browser I use. Perhaps there is a difficulty. If I were using IE, it would recommend that I optimize it. I use Firefox. So does it need to be optimized or is there interference between FF and my email service with Microsoft Hotmail Live. Help... this is my business acct and I need to get this corrected ASAP. Thank you.

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"