Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new pc died and have to return with personal data

  • 1 reply
  • 1 has this problem
  • Last reply by GNev

brirogg
brirogg
more options

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GMKTEC, the problem i have is all my accounts Ebay, Amazon etc are on it as well as my medical data. Is there something i can do with firefox to stop this information being looked at or used.

TIA

Bri

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GMKTEC, the problem i have is all my accounts Ebay, Amazon etc are on it as well as my medical data. Is there something i can do with firefox to stop this information being looked at or used. TIA Bri

All Replies (1)

GNev
GNev
more options

If you can take your hard drive out and have the means to access it with another computer, you could delete Firefox.exe and reinstall it when it has been repaired. You could get your local repair shop to do that for you before sending the pc off.

GNev

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.