Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is this really Mozilla, or Google Playing DIrty?

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by Figure8565

more options

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it on Firefox, and this is what happened. I do not have the security key it is asking for so I cannot even log into the site. The site support told me that they recommend Google Chrome. It seems too coincidental that it suddenly stops working on other browsers and Firefox won't even let me login. Nor has it EVER asked me for a physical security key to access any site before.

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it on Firefox, and this is what happened. I do not have the security key it is asking for so I cannot even log into the site. The site support told me that they recommend Google Chrome. It seems too coincidental that it suddenly stops working on other browsers and Firefox won't even let me login. Nor has it EVER asked me for a physical security key to access any site before.
Attached screenshots

All Replies (1)

more options

Are you certain this a browser-related issue? You clearly know what you are doing, but I ask because if the account was compromised, a malicious actor could have locked you out of the account by adding their security key.

Chrome gets recommend offhand by many people, just because of its market share. However, if you really want, you could try this on ungoogled chrome, Brave, etc., just to see if the Chromium engine actually does work better with their site.