Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TB 115.2.2 (64-bit) lost folders during update

  • 4 replies
  • 3 have this problem
  • 8 views
  • Last reply by Wayne Mery

ke4avb
ke4avb
more options

When TB updated lots the folders are missing and even when reinstall the emails accounts junks and trash folders are missing. Otherwords when I delete a message that should end up in the trash it completely disappears.

When TB updated lots the folders are missing and even when reinstall the emails accounts junks and trash folders are missing. Otherwords when I delete a message that should end up in the trash it completely disappears.

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Are all your accounts shown in Tools > Account Settings?

ke4avb
ke4avb Question owner
more options

Yes but several of the trash folders are missing even after I delete and reinstall the accounts. Hence the disorganize order. Even several of junk mail folders are missing.

see image.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please see my private message.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

115.2.3 is now available at Help > About.