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Firefox 113.0.1 update - Cannot Access the Internet

  • 2 replies
  • 0 have this problem
  • 8 views
  • Last reply by Terry

blackrover
blackrover
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Firefox has automatically updated to version 113.0.1. When it opened my previous tabs had all been closed to I selected the restore previous browsing option. Tabs all loaded with no problem. however none of the tabs could access the internet. I've tried removing Firefox from my Bitdefender fire wall and then restarting Firefox. Bitdefender automatically adds Firefox to the allows list but still won't access the internet. I opened a new tab and typed "Google.com" and got the message "open network login page" telling me I need to login in to the network to access the intenet. My PC is connected via ethernet and I use Nordvpn. I have disabled both Bitdefender and Nordvpn but still cannot access the internet with Firefox but can do so using Brave. I have accessed the Setting in Firefox and changed the Network settings to no proxy. Can you help please?

Firefox has automatically updated to version 113.0.1. When it opened my previous tabs had all been closed to I selected the restore previous browsing option. Tabs all loaded with no problem. however none of the tabs could access the internet. I've tried removing Firefox from my Bitdefender fire wall and then restarting Firefox. Bitdefender automatically adds Firefox to the allows list but still won't access the internet. I opened a new tab and typed "Google.com" and got the message "open network login page" telling me I need to login in to the network to access the intenet. My PC is connected via ethernet and I use Nordvpn. I have disabled both Bitdefender and Nordvpn but still cannot access the internet with Firefox but can do so using Brave. I have accessed the Setting in Firefox and changed the Network settings to no proxy. Can you help please?

All Replies (2)

blackrover
blackrover Question owner
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Found the problem. I deleted all my extensions and now it is working. I'll re-install the extensions one at a time to see which one caused the problem.

Terry
Terry
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If you need to do that again, it isn't necessary to delete extensions. You can disable them instead or, better, restart the browser in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons