Hi

What happens when you try to connect to your router using Firefox for Android? Is there any error message?

It's the same msg you see on desktop. It's the result of version 1, 1.2 of the TLS security being outdated.

And ARRIS doesn't have any updated firmware for these routers with the new protocols.

On desktop of course you can change this in the FF about: config, but on mobile we have no access to that.

The actual msg states: Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Like I said, it's the same issue on desktop except on FF desktop you can roll back the TLS setting to allow older version.

Hi Greg

From what you are saying it sounds like the issue is more for ARRIS to resolve.

The Beta and Nightly versions of Firefox for Android do have access to about:config, however I recommend that you change any settings with care as it could lead to you losing any bookmarks, user credentials or collections you have saved.

Yes but I was trying to change with FF Mobile lol I did it with desktop, but trying to get there from mobile is not possible.

What happens when you try to change that setting in Firefox for Android Beta?

I just tried beta and it works now like desktop. Change TLS min ver to 1, go to login, accept risk, good to go.

They should add the "about" section to regular FF Android so at least we can change the TLS when we need to access our routers. Then change back after finished.

Hi,

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