Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

having issues with JavaScript

more options

I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing happens. When I try to modify the search terms it returns me to the original search terms. Also, in the classroom portal called Brightspace I am unable to see embedded video clips.

These issues never occurred in the past versions. These issues do not occur when I use Chrome.

I am having issues with Firefox browser on my university website. When I do a search in the ebsco library and I try to advance to the second page of the results nothing happens. When I try to modify the search terms it returns me to the original search terms. Also, in the classroom portal called Brightspace I am unable to see embedded video clips. These issues never occurred in the past versions. These issues do not occur when I use Chrome.

Chosen solution

My guess is that Firefox's Enhanced Tracking Protection feature is blocking some scripts from loading on those websites. See the "What to do if a site seems broken" section of the Enhanced Tracking Protection in Firefox for desktop page to learn more about how to add an exception for specific websites.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

My guess is that Firefox's Enhanced Tracking Protection feature is blocking some scripts from loading on those websites. See the "What to do if a site seems broken" section of the Enhanced Tracking Protection in Firefox for desktop page to learn more about how to add an exception for specific websites.