We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird not showing folders or messages after MAC crash

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by htonl

more options

My MAC crashed and left thunderbird in a weird state. First it complained about only a single copy being allowed to run. I removed .parentlock file. Then thunderbird opened and showed menus and buttons but no messages or folders. Some buttons work. But when I click Thunderbird->Preferences nothing happens. Please help me read my emails. Thank you.

My MAC crashed and left thunderbird in a weird state. First it complained about only a single copy being allowed to run. I removed .parentlock file. Then thunderbird opened and showed menus and buttons but no messages or folders. Some buttons work. But when I click Thunderbird->Preferences nothing happens. Please help me read my emails. Thank you.
Attached screenshots

Chosen solution

I upgraded to 78.1.1 (64-bit), and things are working again!

Read this answer in context 👍 0

All Replies (3)

more options

68.11.0 (64-bit)

more options

Chosen Solution

I upgraded to 78.1.1 (64-bit), and things are working again!