We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emails don't arrive immediately

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Matt

BluBor
BluBor
more options

Hi,

I have set the 'Allow immediate server notifications when new messages arrive' checkbox in the account server settings but emails often take minutes to show up. Is this normal or can they be made to literally arrive instantly?

Hi, I have set the 'Allow immediate server notifications when new messages arrive' checkbox in the account server settings but emails often take minutes to show up. Is this normal or can they be made to literally arrive instantly?
Attached screenshots

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what occurs depends of the capabilities of your mail provider? is it one like Google or a privately hosted mail server? For immediate notifications to work the server must support the IMAP extension command Idle. This is supported by Gmail, but not I believe outlook.com/Hotmail for instance.

BluBor
BluBor Question owner
more options

All my accounts are Gmail, at least the ones that I'm considering using with Thunderbird.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

gmail does support the idle command, so if the option to allow immediate notifications is set in account settings Google will notify when new mail arrives.

If it is not occurring, you might want to look at things that might make the communications channel struggle, like anti virus monitoring or firewall blocking.