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Email folders for 1 of 2 identities will only show up in UNIFIED view, not in ALL.

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  • Last reply by Matt

Marnenorden
Marnenorden
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Using pop 3 setting, everything was fine until I went to switch to a different folder and my finger dragged along the touch pad... all of a sudden NONE of the folders under my primary email address showed up. I tried ALL of the online suggestions to no avail. Now I can only see the primary account folders under "unified" view. None of the folders are present under "all" view. All of the settings for both identities are the same. How do I fix this?

Using pop 3 setting, everything was fine until I went to switch to a different folder and my finger dragged along the touch pad... all of a sudden NONE of the folders under my primary email address showed up. I tried ALL of the online suggestions to no avail. Now I can only see the primary account folders under "unified" view. None of the folders are present under "all" view. All of the settings for both identities are the same. How do I fix this?

Chosen solution

My guess is you have dragged the folders into sub folders of other folders in the all view.

It might be a little painful, but look for collapsed folders in your all view and drag the folders back to the correct parent.

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Matt
Matt
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Chosen Solution

My guess is you have dragged the folders into sub folders of other folders in the all view.

It might be a little painful, but look for collapsed folders in your all view and drag the folders back to the correct parent.