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Firefox crashes

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  • 1 has this problem
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  • Last reply by philipp

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Crash ID: bp-62605eb6-9b3b-4aed-afa0-3745f0190215 Crash happens when Firefox closes and quits unexpectedly. After a crash, the Mozilla Crash Reporter appear. Tried reinstall but still crash upon launching Firefox.

Crash ID: bp-62605eb6-9b3b-4aed-afa0-3745f0190215 Crash happens when Firefox closes and quits unexpectedly. After a crash, the Mozilla Crash Reporter appear. Tried reinstall but still crash upon launching Firefox.

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hi, this crash is caused by your kingsoft security software unfortunately. since we haven't heard back anything when contacting the vendor, the only thing to advise at the moment would be to uninstall this interfering third-party software.