Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is extremely slow when first opening the app on my Fire HD 8 tablet

  • 1 reply
  • 9 have this problem
  • 7 views
  • Last reply by Mkll

pattflem
pattflem
more options

When I first open Firefox all I get is a white screen for 30-45 seconds, the loading bar stays at roughly 1/8 full. doesn't matter whether it's reloading tabs that were opened previously or starting from a home page. It generally gets to fill speed at a little over a minute. I'm using an Amazon Fire HD 8 6th gen tablet.

When I first open Firefox all I get is a white screen for 30-45 seconds, the loading bar stays at roughly 1/8 full. doesn't matter whether it's reloading tabs that were opened previously or starting from a home page. It generally gets to fill speed at a little over a minute. I'm using an Amazon Fire HD 8 6th gen tablet.

Modified by pattflem

Chosen solution

Hi, Mozilla Firefox doesn't officially support Amazon Kindle products.

More information: https://support.mozilla.org/en-US/kb/installing-firefox-android-amazon-kindle-fire

But, you might wish to clear the application cache (not data!) and the application cache for other apps you have installed, and see if that solves the problem.

Read this answer in context 👍 1

All Replies (1)

Mkll
Mkll
more options

Chosen Solution

Hi, Mozilla Firefox doesn't officially support Amazon Kindle products.

More information: https://support.mozilla.org/en-US/kb/installing-firefox-android-amazon-kindle-fire

But, you might wish to clear the application cache (not data!) and the application cache for other apps you have installed, and see if that solves the problem.

Modified by Mkll