Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Customize button appears but when clicked it only shows what Options shows, what is the matter and how to solve?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by alan_r

gardard
gardard
more options

I have used Customize tab to customize my Firefox. Today however, the button only reveals the same as Options tab reveals. So Customize is unavailable now. (At the same time Firefox remembers passwords but doesnt put them in when I open a page - any solution to this?).

I have used Customize tab to customize my Firefox. Today however, the button only reveals the same as Options tab reveals. So Customize is unavailable now. (At the same time Firefox remembers passwords but doesnt put them in when I open a page - any solution to this?).

All Replies (3)

Diego Victor
Diego Victor
more options

Hi,

Did you already try safe mode?

Also this can be a problem with the file xulstore.json or XUL.mfl, try go to your profile folder and delete or rename these files, then restart Firefox.

Make another question for it:

(At the same time Firefox remembers passwords but doesnt put them in when I open a page - any solution to this?).

Modified by Diego Victor

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you open the about:customizing page via the location/address bar?

alan_r
alan_r
more options

You could also try right clicking on a toolbar space and selecting customize.