Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I lost the sync info for this account "bogdan.florea@xxx-xxxxxx.xxx", sites/passwords etc, what should I do?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

bogdan.florea
bogdan.florea
more options

Hello, I'm using Firefox Accounts functionality with account "bogdan.florea at tss - yonder. com". Starting with 01.01.2016 I lost all History, saved passwords for all visited sites etc? Is there anything I can do to import/restore all of them? For History and Bookmarks I found a way, but for saved passwords did not.

Best regards, Bogdan


fixed the leading space scrollbar and obfuscated the email address

Hello, I'm using Firefox Accounts functionality with account "bogdan.florea ''at'' tss - yonder. com". Starting with 01.01.2016 I lost all History, saved passwords for all visited sites etc? Is there anything I can do to import/restore all of them? For History and Bookmarks I found a way, but for saved passwords did not. Best regards, Bogdan ''fixed the leading space scrollbar and obfuscated the email address''

Modified by cor-el

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

What did you do to 'fix' it for history & bookmarks?

Overall, with Sync it works or it doesn't. There is no way for us to access your account data on the Sync server. And if you changed your Sync password for any reason, your data was wiped from the Sync server.

bogdan.florea
bogdan.florea Question owner
more options

Hello, 

For solving Bookmars I used Show bookmars -> Import and Backup -> Restore functionality.

Best regards, Bogdan

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

For the passwords you would need a backup copy of the logins.json and key3.db files.