We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why my bookmarks gone after Mozilla Firefox update?

  • 4 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

more options

Hi, I have an MacBook with Mac OS X Yosemite v.10.10.4. Today, when I start Mozilla Firefox it make update to v.4.0.3. After update was finished I realize that it lost all my bookmarks. How is that possible? Is there a possibility to recover my bookmark? Because it is very important to me and I have no backup. It is first time when after a Firefox update it lost bookmarks. I never thought that is possible. I look forward for your answer. Best regards, Toni, an old Mozilla Firefox user…

Hi, I have an MacBook with Mac OS X Yosemite v.10.10.4. Today, when I start Mozilla Firefox it make update to v.4.0.3. After update was finished I realize that it lost all my bookmarks. How is that possible? Is there a possibility to recover my bookmark? Because it is very important to me and I have no backup. It is first time when after a Firefox update it lost bookmarks. I never thought that is possible. I look forward for your answer. Best regards, Toni, an old Mozilla Firefox user…

All Replies (4)

more options
more options

Thank you for your answer. I know about Old Firefox files but there is not such a folder. I search for it but I not find it. Toni

more options

To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac:<Command>) <Shift> B.

Select Restore.

more options