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simplepass does not work with firefox 30.0

  • 3 replies
  • 82 have this problem
  • 15 views
  • Last reply by 425max

MarkKid
MarkKid
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We use the HP SimplePass and it has worked without a problem. Yesterday the Firefox v30.0 downloaded and now Simplepass does not work. When will you have this problem corrected?

Thanks

We use the HP SimplePass and it has worked without a problem. Yesterday the Firefox v30.0 downloaded and now Simplepass does not work. When will you have this problem corrected? Thanks

All Replies (3)

Moses
Moses
  • Moderator
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Mozilla isn't the one to correct this problem. HP needs to do it. It's their add-on, their responsibility to keep up to date with every new Firefox release.

Pallas07
Pallas07
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I also am having this issue since the latest upgrade. :(

425max
425max
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I worked with the HP reps the other day to get help with this solution; took two of them to get it accomplished, but they finally got SimplePass working with IE11. When I asked specifically about the Firefox add-on the reply I got was, "Firefox is updated too often for HP to keep up, we simply can't do it."

Sounds like they have given up to me.