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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

my webmail account freezes when I try to create a new email.

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 7 ნახვა
  • ბოლოს გამოეხმაურა Matt_G

Windows 7;Firefox 11.0. Ameritech.net email account. When I try to send a new email, I type a letter in the "TO:" line. A drop down menu opens from my contact list. I select an email address and the menu and webmail freezes. I've already contact ameritech. My webmail works in Internet Explorer correctly. The conclusion is that the problem is with Firefox. This problem started today. Last night we did have a power outage unexpectedly. I suspect that has something to do with the problem I am experiencing.

Windows 7;Firefox 11.0. Ameritech.net email account. When I try to send a new email, I type a letter in the "TO:" line. A drop down menu opens from my contact list. I select an email address and the menu and webmail freezes. I've already contact ameritech. My webmail works in Internet Explorer correctly. The conclusion is that the problem is with Firefox. This problem started today. Last night we did have a power outage unexpectedly. I suspect that has something to do with the problem I am experiencing.

ყველა პასუხი (1)

Hi dudds1,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try creating a new profile.

Hopefully this helps!