We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Can't upgrade to 4.0: "You don't have permission to access some of the items."

  • 2 პასუხი
  • 22 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა quickbrown

My current Firefox is 3.6.10. I want to upgrade to 4.0. Won't let me: "Operation can't be completed because you don't have permission to access some of the items." Offers no options or advice. What do I do? More info: Before 4.0 became available, whenever I've been prompted to download Firefox updates after 3.6.10, I would click 'okay' and the dialog box would just sit there and spin until I gave up and clicked the red go-away button. I was hoping the the 4.0 upgrade invite would work better. At least I was able to download it; I have the icon on my desktop, but when I drag it over my current application I get: "Operation can't be completed because you don't have permission to access some of the items." It offers no options or advice. What do I do?

My current Firefox is 3.6.10. I want to upgrade to 4.0. Won't let me: "Operation can't be completed because you don't have permission to access some of the items." Offers no options or advice. What do I do? More info: Before 4.0 became available, whenever I've been prompted to download Firefox updates after 3.6.10, I would click 'okay' and the dialog box would just sit there and spin until I gave up and clicked the red go-away button. I was hoping the the 4.0 upgrade invite would work better. At least I was able to download it; I have the icon on my desktop, but when I drag it over my current application I get: "Operation can't be completed because you don't have permission to access some of the items." It offers no options or advice. What do I do?

ყველა პასუხი (2)

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Thanks, Cor-el. So I just go to my applications folder and drag the Firefox app icon to the trash? All my goodies will be safe? Then I drag the new Firefox icon into the Apps folder? I'll give it a try. Regards!