Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox does not open a link from a newsletter properly

  • 1 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • ბოლოს გამოეხმაურა cor-el

Bill Schipper
Bill Schipper
more options

I receive a daily email from the Toronto Star with brief summaries of current news stories. The summaries include a link that opens the complete article in Firefox (or other browsers).

When I open the full article in Firefox, the article stops at an advertisement (which does not display). The ad includes the wording "Story continues below", but it does not; instead it goes to the end of the article.

When I open the same article in Chrome, the article opens properly.

I am attaching screen shots of the two browsers. I tried manually collecting the Data as well, but it extends to 80 p. I can save it in Word, then convert to a PDF file in Adobe Acrobat, but I cannot convert the file to a .JPEG and attach it. I am happy to send a copy of the Word file; just ask

I receive a daily email from the Toronto Star with brief summaries of current news stories. The summaries include a link that opens the complete article in Firefox (or other browsers). When I open the full article in Firefox, the article stops at an advertisement (which does not display). The ad includes the wording "Story continues below", but it does not; instead it goes to the end of the article. When I open the same article in Chrome, the article opens properly. I am attaching screen shots of the two browsers. I tried manually collecting the Data as well, but it extends to 80 p. I can save it in Word, then convert to a PDF file in Adobe Acrobat, but I cannot convert the file to a .JPEG and attach it. I am happy to send a copy of the Word file; just ask
მიმაგრებული ეკრანის სურათები

ყველა პასუხი (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock,NoScript,DuckDuckGo PE,Disconnect,Ghostery,uBlock Origin,Malwarebytes), always make sure such extensions do not block content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl+F5" or press "Ctrl+Shift+R" (Windows,Linux)
  • press "Command+Shift+R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

გამოსადეგია?

დასვით კითხვა

უნდა შეხვიდეთ ანგარიშზე პასუხის დასაწერად. გთხოვთ, დასვათ ახალი შეკითხვა, თუ ჯერ არ გაქვთ ანგარიში.