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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Yahoo Mail

  • 6 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 3 ნახვა
  • ბოლოს გამოეხმაურა M

Ever since doing a refresh of FF two days ago, Yahoo mail doesn't work. I'm able to log in but contacts are missing and I cannot refresh the page without getting "The page isn’t redirecting properly." To log back in I have to either shut down FF (my settings are to clear cookies on shutdown) or clear cache or history every 5 minutes. I have not changed my extensions or other FF settings I had before the refresh. I have cleared cookies, cleared cache, added yahoo to the cookie exceptions list and nothing helps.

Thank you.

Ever since doing a refresh of FF two days ago, Yahoo mail doesn't work. I'm able to log in but contacts are missing and I cannot refresh the page without getting "The page isn’t redirecting properly." To log back in I have to either shut down FF (my settings are to clear cookies on shutdown) or clear cache or history every 5 minutes. I have not changed my extensions or other FF settings I had before the refresh. I have cleared cookies, cleared cache, added yahoo to the cookie exceptions list and nothing helps. Thank you.

გადაწყვეტა შერჩეულია

zeroknight said

Does it still happen in Troubleshoot Mode?

I have figured out the issue - on reinstalling my adblocker I enabled a setting I didn't have enabled before the refresh and my Yahoo contacts are back and no cookie error message. It was the extension and not Firefox - thank you so much for the easy fix I should have thought of!

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (6)

... I have no issues using Yahoo mail in Edge: all contacts show, I'm able to refresh the page or open 'compose' in a new tab without getting he redirect error and I get contact names when typing a name in "To" .

If clearing cookies doesn't help, it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Does it still happen in Troubleshoot Mode?

I want to make sure I understand.. in the profile folder I should delete or rename cookies.sqlite and FF will generate a new one on restart? I did that but no change. If I refresh the page I get the same error... and no contacts. I have never had this issue until the refresh and as I said it works fine in Edge so it's not a Yahoo issue.

Thank you.

ჩასწორების თარიღი: , ავტორი: M

zeroknight said

Does it still happen in Troubleshoot Mode?

I just tried in Troubleshoot and it works fine! Thank you.. I should've tried that first.. but I don't understand because I don't think I made any changes to my extension settings after the refresh (the same 2 extensions I had before) so i have no idea which setting it is. .

ჩასწორების თარიღი: , ავტორი: M

შერჩეული გადაწყვეტა

zeroknight said

Does it still happen in Troubleshoot Mode?

I have figured out the issue - on reinstalling my adblocker I enabled a setting I didn't have enabled before the refresh and my Yahoo contacts are back and no cookie error message. It was the extension and not Firefox - thank you so much for the easy fix I should have thought of!