My husband updated my computer and all of my thunderbird was deleted how to retrieve
My husband has updated to Windows 10 and I noticed it ended up getting rid of my Thunderbird Accounts in their was all my contacts ect.. I am not able to retrieve. He doesn't remember how it was first set up. Is there anyway to retrieve my original accounts?
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Hi Ruth7, when you do a major updated to Windows, it often asks about what to do with your existing data. One of the options is to preserve it in a temporary folder named
C:\Windows.old
that Windows keeps for about 28 days.
Can you find such a folder on your system?
If so:
Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
Then check here:
C:\Windows.old\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles
Can you find that folder?
If you have a profile folder there, and it has recently updated contents, then you should be on track toward finding your old mail folders and address book.