If you send a response can you send it to bgeretirees@gmail.com. I can't even find out how to get to the questions forum to check for an answer what do I click HELP

Hi oliviag126, sometimes the problem is that your existing cookies got gummed up somehow.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

• right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data"
• (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data"
• click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "Clear Cookies and Site Data" button

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

And this article is a good reference for settings that may restrict cookies: Websites say cookies are blocked - Unblock them

It worked thank you so much. I all confused trying to find the reply so you may get a few

How can I stop 2 step verification

oliviag126 said

How can I stop 2 step verification

Do you mean for your Google login? Google has a support article here: Turn off 2-Step Verification.

oliviag126 said

How can I stop 2 step verification I don't have smart phone and where is the code. the last one I used to open gmail won't work.

oliviag126 said

oliviag126 said

How can I stop 2 step verification I don't have smart phone and where is the code. the last one I used to open gmail won't work.

I don't have any other information on Google account issues, but you could check:

• Common issues with 2-Step Verification
• Support center: https://support.google.com/accounts/#topic=3382296

thanks, I got it turned off