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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Installed & set up 2 e-mail accounts. Nothing happens when I click on inbox or menu.

  • 4 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 49 ნახვა
  • ბოლოს გამოეხმაურა R_Nash

After setting up new Thunderbird installation with two e-mail accounts successfully (all folders and message counts are correct), the Thunderbird window has the e-mail accounts and folders in the left pane (as expected) and calendar in the right (OK), but the middle pane only has "set up an account" and "create a new calendar". Clicking on any folder does nothing. Clicking on menu symbol does nothing. Top line has "get messages" and "write" greyed out; "chat" and "address book" are not, but clicking on them does nothing. I think only functional links are "set up an account" and "create a new calendar". How can I get to my e-mails?

After setting up new Thunderbird installation with two e-mail accounts successfully (all folders and message counts are correct), the Thunderbird window has the e-mail accounts and folders in the left pane (as expected) and calendar in the right (OK), but the middle pane only has "set up an account" and "create a new calendar". Clicking on any folder does nothing. Clicking on menu symbol does nothing. Top line has "get messages" and "write" greyed out; "chat" and "address book" are not, but clicking on them does nothing. I think only functional links are "set up an account" and "create a new calendar". How can I get to my e-mails?

გადაწყვეტა შერჩეულია

Check: Access your Firewall which may be part of your Anti-Virus software product. Thunderbird must be an allowed program.

Does exiting and restarting Thunderbird work ?

Does starting up Thunderbird in Safe Mode work ? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

პასუხის ნახვა სრულად 👍 1

ყველა პასუხი (4)

The connection to the e-mail accounts is working; all folders are shown, and the unread message count in Inbox is correct. The problem is, there is nothing that happens when I click on ANYTHING except "set up an account". There is no area in the Thunderbird window for e-mail messages, only the folders on the left side. The menu does not work. There is no "tools". The Alt key does nothing.

შერჩეული გადაწყვეტა

Check: Access your Firewall which may be part of your Anti-Virus software product. Thunderbird must be an allowed program.

Does exiting and restarting Thunderbird work ?

Does starting up Thunderbird in Safe Mode work ? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Restarting Thunderbird fixed it. Thank you.