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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

After uninstalling & reinstalling FF 42.0, I keep getting BSOD error 0x000000F4

  • 3 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა Kyle K.

Sonia60610
Sonia60610
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FF was excruciatingly slow and constantly crashed. I tried reset but that did not fix the problem, so I did an uninstall and reinstall. Now, I get the BSOD every day, stating that "a process or thread crucial to system operation has unexpectedly exited or been terminated," and noting that the problem is often caused by problem with newly installed hardware or software. FF is the only new software I have installed. I have not installed any new hardware. The stop error is always the same: 0x000000F4. Thanks for any suggestions you might have.

FF was excruciatingly slow and constantly crashed. I tried reset but that did not fix the problem, so I did an uninstall and reinstall. Now, I get the BSOD every day, stating that "a process or thread crucial to system operation has unexpectedly exited or been terminated," and noting that the problem is often caused by problem with newly installed hardware or software. FF is the only new software I have installed. I have not installed any new hardware. The stop error is always the same: 0x000000F4. Thanks for any suggestions you might have.

გადაწყვეტა შერჩეულია

Thanks for the suggestion, Kyle. I uninstalled and reinstalled FireFox and have not gotten a BSOD. It's only been about 24 hours since I did this but so far, so good. Thanks again!

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (3)

Kyle K.
Kyle K.
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I would suggest trying to boot into safe mode on Windows and then un-installing FireFox via "Remove Programs"

I've provided a link to Microsofts instructions for booting into safe mode for Windows 7 and Windows 10:

Windows 7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 10 http://windows.microsoft.com/en-us/windows-10/start-your-pc-in-safe-mode

Sonia60610
Sonia60610 კითხვის დამსმელი
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შერჩეული გადაწყვეტა

Thanks for the suggestion, Kyle. I uninstalled and reinstalled FireFox and have not gotten a BSOD. It's only been about 24 hours since I did this but so far, so good. Thanks again!

Kyle K.
Kyle K.
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Not a problem,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.