Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

how to get rid of bs.serving-sys.com?

  • 3 件の返信
  • 17 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: Wesley Branton

more options

Whenever I get into a new website in the bottom left corner of the screen I see "Transferring info to bs.serving-sys.com". I have learn that it is spyware/adware & I do not know how to get rid of it. Please help me rid my computer of this invader.

Whenever I get into a new website in the bottom left corner of the screen I see "Transferring info to bs.serving-sys.com". I have learn that it is spyware/adware & I do not know how to get rid of it. Please help me rid my computer of this invader.

すべての返信 (3)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Scan with all the programs below.

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://windows.microsoft.com/en-US/wi.../windows-defender
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com

more options

This site may be trying to send personal data.
I am pretty sure that this is a virus.

VirusTotal Listings

Can you post a list of all extensions installed on your computer?
Does the issue still occur when you run Firefox in Safe Mode?

Firefox Safe Mode