Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Is there any kind of pdf the built in pdf-viewer doesn't support?

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 15 回表示
  • 最後の返信者: smo

fancypants
fancypants
more options

I run a website that needs to be able to show pdf-files smoothly in the built-in pdf viewer, it works fine with Chrome and Explorer but not with Firefox. It's able to show most of the pdf's (takes a little time to load) but some of the pdf-files load forever.

I've tried https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer, and it works like a charm for me.

But is there any way that I can fix this on my end, so that my customers can view the pdf-files without doing anything themselves?

Thanks beforehand.

I run a website that needs to be able to show pdf-files smoothly in the built-in pdf viewer, it works fine with Chrome and Explorer but not with Firefox. It's able to show most of the pdf's (takes a little time to load) but some of the pdf-files load forever. I've tried https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer, and it works like a charm for me. But is there any way that I can fix this on my end, so that my customers can view the pdf-files without doing anything themselves? Thanks beforehand.

すべての返信 (2)

philipp
philipp
  • Moderator
more options

hello, the firefox html5 pdf viewer is still somewhat experimental and under very active development - you could try if the same error is occurring in the current development version, which you can download as an addon from http://mozilla.github.io/pdf.js/extensions/firefox/pdf.js.xpi

in case it has the the same rendering problems, you could then file a bug report at https://github.com/mozilla/pdf.js/issues (a github account is necessary for it though) - please also provide a sample document where the error is apparent!

smo
smo
more options

The best you can do for your customers and for Mozilla is to provide, if you are allowed too of course - the questionable PDF files and file them together with a new bug in Bugzilla > Firefox > PDF viewer