Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I use Firefox on Windows Vista. I have a Norton toolbar. Every day Firefox makes me reinstall the Norton toolbar in order to use it. How do I stop this ?

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: kobe

more options

When my computer has been shutdown for a while, I don't have my Norton toolbar when I first start Firefox. If I then restart Firefox a window opens asking if I want to allow Norton to install the toolbar. When I click allow I am told I have to then restart Firefox again. Upon restarting Firefox again my Norton toolbar is present. Since I shut the computer down every night, I have to go through this entire procedure every morning when I start it up. There is surely a fix for this.

When my computer has been shutdown for a while, I don't have my Norton toolbar when I first start Firefox. If I then restart Firefox a window opens asking if I want to allow Norton to install the toolbar. When I click allow I am told I have to then restart Firefox again. Upon restarting Firefox again my Norton toolbar is present. Since I shut the computer down every night, I have to go through this entire procedure every morning when I start it up. There is surely a fix for this.

すべての返信 (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions (wont uninstall norton toolbar), Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.