We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Some drop-down features do not display at all.

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: JaneEyre

more options

When I go to http://www.usanetwork.com/, the home page has a group of items displayed across the top of the screen: Shows, Videos, Featured, Schedule. Each has a drop-down arrow to its right. In IE, if I click on any one of these down-arrows, the bottom part of the screen is overlaid with the item I wanted to see; for example, a list of USA shows. This does not happen in Firefox; none of the drop-down arrows show me anything. I DO get a left-right scroll bar across the bottom, but if I try to move the cursor to it, it disappears. If I try to use the arrow keys, the screen just jitters a little bit left and right. This is just one example; there are many other websites that have the same behavior.

When I go to http://www.usanetwork.com/, the home page has a group of items displayed across the top of the screen: Shows, Videos, Featured, Schedule. Each has a drop-down arrow to its right. In IE, if I click on any one of these down-arrows, the bottom part of the screen is overlaid with the item I wanted to see; for example, a list of USA shows. This does not happen in Firefox; none of the drop-down arrows show me anything. I DO get a left-right scroll bar across the bottom, but if I try to move the cursor to it, it disappears. If I try to use the arrow keys, the screen just jitters a little bit left and right. This is just one example; there are many other websites that have the same behavior.

この投稿は JaneEyre により に変更されました

選ばれた解決策

I followed the "Basic Troubleshooting" steps up through and including step 6 (reset your Firefox settings) to no avail. The drop-down arrows still do not work. Because this problem occurs on more than one of my computers, I don't think it's the Firefox install and am not will to reinstall it.

I have found a work-around, though. I installed the add-on "IE View 1.4.5.3" and flagged the problem pages to always open in IE. It isn't the most elegant solution, but it works for me.

Thanks to cor-el for the suggestion that led me to try Basic Troubleshooting.

この回答をすべて読む 👍 0

すべての返信 (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

選ばれた解決策

I followed the "Basic Troubleshooting" steps up through and including step 6 (reset your Firefox settings) to no avail. The drop-down arrows still do not work. Because this problem occurs on more than one of my computers, I don't think it's the Firefox install and am not will to reinstall it.

I have found a work-around, though. I installed the add-on "IE View 1.4.5.3" and flagged the problem pages to always open in IE. It isn't the most elegant solution, but it works for me.

Thanks to cor-el for the suggestion that led me to try Basic Troubleshooting.

この投稿は JaneEyre により に変更されました