Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Using Beta 6 version. An update was downloaded automatically this morning. Firefox is unable to install it. Have tried rebooting etc..

  • 4 件の返信
  • 2 人がこの問題に困っています
  • 17 回表示
  • 最後の返信者: John99

ldoherty57
ldoherty57
more options

Windows XP Pro SP3

Windows XP Pro SP3

すべての返信 (4)

John99
John99
more options

You will need to be using an admin account for an install to work properly.

  • Are you using an admin account in Windows XP when you get this update request ?
  • What error messages are you seeing ?
  • see also software Update Failed <-- clickable link
ldoherty57
ldoherty57 質問者
more options

Thanks for your reply John99.

I am using an admin account.

I will try some of the other suggestions and let you know how it goes.

ldoherty57
ldoherty57 質問者
more options

Hi John99,

I solved my problem by downloading the latest v6.0 Beta 4 update and installing/upgrading over my existing installation. That solved it!

John99
John99
more options

Glad you solved the problem.

Not too sure what your v6.0 Beta4 is. My Beta channel install is only showing as Firefox 6.0
(Mozilla/5.0 (Windows NT 5.1; rv:6.0) Gecko/20100101 Firefox/6.0 ID:20110729080751)