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I can't open mp3 file attachments. Can you help?

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Hasan

jowsydney
jowsydney
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I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

すべての返信 (3)

Hasan
Hasan
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Open Firefox -> go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox and it should be ok. You can enable the Add-ons later. Check and tell if its working.

jowsydney
jowsydney 質問者
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I'm sorry I don't understand.

Hasan
Hasan
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go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. Now

go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox

You can enable the Trustworthy Add-ons later. Check and tell if its working.

この投稿は Hasan により に変更されました