Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Getting started page says I'm using 3.6.2 when my system is 4.0.1 which is correct?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Roy Maine

Roy Maine
Roy Maine
more options

I'm using Firefox 4.0.1 but my "Getting Started" page urges me to update as I'm using 3.6.2 Am I using 4.0.2 as my home page often fails to appear unless I "Try again" several times?

My system is Window XP Professional.

I'm using Firefox 4.0.1 but my "Getting Started" page urges me to update as I'm using 3.6.2 Am I using 4.0.2 as my home page often fails to appear unless I "Try again" several times? My system is Window XP Professional.

すべての返信 (2)

Xircal
Xircal
more options

It's unusual to see "Windows Genuine Advantage" installed in Firefox. I see that in your Plugins list. It's not necessary to have that installed at all since Mozilla and Microsoft have nothing to do with each other.

I think in the first instance, click the Firefox button, go to Add-ons, then Plugins and disable the plugin numbered: 1.9.0009.1

As regards your home page, see How to set the home page

Roy Maine
Roy Maine 質問者
more options

Still have same problem.

"Windows Genuine Advantage" installed in Firefox is not my problem.

My system tells me I'm using 4.0.1 which I think is the latest update. Although I'm urged to update from 3.6.2

Does this apparent anomaly account for being unable to to open my home page and other pages, including Firefox pages within the Firefox site without "Try again" instructions being followed?