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Odd icons show up on desktop

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About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort.

Please speak slowly and use simple words. I'm not all that tech savvy.

Thanks!

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort. Please speak slowly and use simple words. I'm not all that tech savvy. Thanks!

すべての返信 (5)

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I probably don't have the answer to this, but in order to get more eyeballs on this question, may I suggest that you post what operating system you have (e.g. Windows 10, or macOS 11), and also what version of Firefox. You can get that info by going to "Help -> About Firefox" on the menus.

役に立ちましたか?

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Thanks for the suggestion. I have an HP laptop running Windows 10, FF version 133.0 (64-bit)

役に立ちましたか?

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Screenshot of the error would help others to know what to look for and what could be done to fix it or find the cause of it.

役に立ちましたか?

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I tried to get a screenshot but it didn't work. It's just the FF logo with the letters under it.

役に立ちましたか?

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It sounds like it's possibly a downloaded .htm or .html file. Questions:

(1) Do your downloads normally go to your desktop?

(2) When you see one, if you check the Downloads list in Firefox (Ctrl+J), can you trace it back to a particular site? If it seems to be related to a moz-safe-about download, they are a bit of a mystery, but seem to be triggered on some sites possibly by ads.

役に立ちましたか?

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