We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

When I go to "new message" in one email account, it opens but with a message already inside. Help

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: david

more options

I have several email accounts on Thunderbird. But as of late I have one email acct that whenever I want to go to "New Message" it opens a window with a message from an old email like a template. I deleted all the emails from and to the party where the message came from but no luck. Can anyone help get rid of that New Message? My other accounts are working just fine. Thank you

I have several email accounts on Thunderbird. But as of late I have one email acct that whenever I want to go to "New Message" it opens a window with a message from an old email like a template. I deleted all the emails from and to the party where the message came from but no luck. Can anyone help get rid of that New Message? My other accounts are working just fine. Thank you

すべての返信 (1)

more options

This sounds like a template, so I suggest you look in the Templates folder. Check also that you may have an addon such as Smarttemplates or Quicktext.