Do you see items in the Bookmarks Toolbar folder in the Bookmarks Manager (Library) and sidebar (Ctrl+B) ?

Is the "Bookmarks Toolbar Items" control still positioned on the Bookmarks Toolbar if you check this in customize mode ?

• https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars

Hi there,

Yes I can see the Bookmarks Toolbar folder on the left hand side but it has no items listed under it.

And yes I can see the Bookmark Toolbar items control still positioned on the Bookmarks Toolbar.

Many thanks.

What is the current appearance of the Bookmarks Toolbar itself during normal operation (not in Customize)? For example:

• Not displayed (see Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window)
• Displayed but blank
• Displayed with a placeholder about adding bookmarks
• Something else

Can you place items in the Bookmarks Toolbar folder and create new bookmarks on the Bookmarks Toolbar to confirm that the Bookmarks Toolbar is working properly ?

Is there a recent drop in item count if you check available automatically created .jsonlz4 backups in the bookmarkbackups folder folder ?

• Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore
• https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Hi there,

Yes I can create new bookmarks and add them to the Bookmarks Toolbar so its definitely working successfully.

Where is the bookmarkbackups folder?

When I try to Restore it only has one option bookmarks that were created after I installed a fresh copy of Firefox on my new computer. The item is labelled December 6 2021.

As I mentioned earlier I originally synced my Firefox account with my email address and I am assuming that this should automatically save all of my bookmarks and settings so that when I install Firefox on a new computer and I sync the Firefox account all of my book marks including those in the Bookmark Toolbar will be displayed.

Many thanks