We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cache is not clearing

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

AnsonA
AnsonA
more options

Settings are checked to clear cache and cookies however the cache rarely clears - the cookies will clear upon selection of the "clear data" in FF preferences but only the cookies actually clear. This is with version 89.0. Previously everything cleared with one click. I now have to clear the cache manually - with another click to the cache specifically even though it is checked to clear along with the cookies. Is this a bug?

Please advise as to why this is happening and how to correct it so cache and cookies obey the settings in preferences. Thank you!

Settings are checked to clear cache and cookies however the cache rarely clears - the cookies will clear upon selection of the "clear data" in FF preferences but only the cookies actually clear. This is with version 89.0. Previously everything cleared with one click. I now have to clear the cache manually - with another click to the cache specifically even though it is checked to clear along with the cookies. Is this a bug? Please advise as to why this is happening and how to correct it so cache and cookies obey the settings in preferences. Thank you!

すべての返信 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Just to be sure: you aren't using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) ?

FredMcD
FredMcD
more options

If the above does not help,

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above and remove the folder.