Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

spam filters

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: Wayne Mery

xxxxxx201265
xxxxxx201265
more options

Hi.

The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder.

Realy a filter that doesn't filter anything.

Hi. The enterprise adopted Thunderbird almost 2 years ago. Since then my secuity configurations is on "Enable adaptative junk filter logging". But it never learn nothing. It is so dumb. I received 10 times the same email with same subject and never mark it as spam, never take it to the junk folder. Realy a filter that doesn't filter anything.

すべての返信 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Your log file is empty because it only records messages that have been detected as junk, and you say no messages have gone to your junk folder.

See https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_training-the-junk-filter - please notice that you must mark many messages as Junk as well as many messages as NOT junk.

Also, the filter is algorithmic - it doesn't remember a specific address or message as previously being junk but instead gathers characteristics and make decisions based on the total collection of characteristics. You may find in some cases the only way to "kill" certain messages is to create your own filter as mentioned at https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_if-you-still-have-trouble-blocking-messages

Lastly, it is suggested that you enable the whitelist capability.