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Thunderbird crashes

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  • 1 人がこの問題に困っています
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  • 最後の返信者: sfhowes

Rmastria
Rmastria
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Since the last update of Windows 10 on 6/13 I get Thunderbird not responding. On many occasions Thunderbird has crashed. This morning it crashed again. Report ID bp-4240c754-7713-4a23-8798-9099e0200628.

Since the last update of Windows 10 on 6/13 I get Thunderbird not responding. On many occasions Thunderbird has crashed. This morning it crashed again. Report ID bp-4240c754-7713-4a23-8798-9099e0200628.

選ばれた解決策

The crash report flags an issue with Avast. Disable the Mail Shield and SSL scanning and see if TB is stable. Or, run in Windows safe mode to confirm if Avast is causing the crashes.

https://help..avast.com/en/av_free/17/settings_sh_mail_basic.html

https://support.microsoft.com/en-ca/help/12376/windows-10-start-your-pc-in-safe-mode

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sfhowes
sfhowes
  • Top 10 Contributor
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選ばれた解決策

The crash report flags an issue with Avast. Disable the Mail Shield and SSL scanning and see if TB is stable. Or, run in Windows safe mode to confirm if Avast is causing the crashes.

https://help..avast.com/en/av_free/17/settings_sh_mail_basic.html

https://support.microsoft.com/en-ca/help/12376/windows-10-start-your-pc-in-safe-mode