Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

keeps redirecting to https://kids.youtube.com/t/redirect when i try to go to youtube.com

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: cor-el

jose43
jose43
more options

Hi,

Everytime i go to youtube.com on my Windows 10 PC Firefox browser, it redirects me to https://kids.youtube.com/t/redirect and gives the message below: YouTube isn't available with your Google account. If you have an Android device, you can watch YouTube Kids there.

I am not signed into firefox with a google account. I even tried logging out and closing/reopening firefox browser on my PC and i still get the same message.

I can go to youtube.com fine using google chrome browser same PC I can go to youtube.com fine using Microsoft Edge browser same PC i can go to youtube.com fine on my iphone that has firefox browser app

I only get this redirect message on my PC Firefox browser


Thanks in advance for the help!


Jose

Hi, Everytime i go to youtube.com on my Windows 10 PC Firefox browser, it redirects me to https://kids.youtube.com/t/redirect and gives the message below: YouTube isn't available with your Google account. If you have an Android device, you can watch YouTube Kids there. I am not signed into firefox with a google account. I even tried logging out and closing/reopening firefox browser on my PC and i still get the same message. I can go to youtube.com fine using google chrome browser same PC I can go to youtube.com fine using Microsoft Edge browser same PC i can go to youtube.com fine on my iphone that has firefox browser app I only get this redirect message on my PC Firefox browser Thanks in advance for the help! Jose

すべての返信 (2)

Wesley Branton
Wesley Branton
more options

Try clearing your cookies and see if that helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That would indicate that some parental controls are active on your Windows account or at least Firefox thinks so.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window