Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Account Reset

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: Eve

user309821750548187724282349523330032730264
user309821750548187724282349523330032730264
more options

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

選ばれた解決策

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(

この回答をすべて読む 👍 0

すべての返信 (1)

Eve
Eve
more options

選ばれた解決策

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(