Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

lost everything with new update

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

mb75881
mb75881
more options

I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!

I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).