my firefox randomly not loading new tab or new search and works after I close and reopend the browser.
when I opened the firefox and browse a page, it work normally as it shld. but then, after sometime, it will start not loading any new page(even a simple google search page). just keep loading loading and loading. nothing is wrong with my initernet connection. and after i close the entire browser and reopen it, then it will start working back. Why is this happening and how to solve it?
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Hi, please give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.0 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
Hi, I tried the solution, it solve the problem(more or less) except when searching something on google(using the address bar or visit google.com). The problem is still there when I try to google something. It will endlessly loading and nothing show. Again, nothing is wrong with my internet as I am able to go other site without any issue.
Hi, ya more or less is not good enough. Not sure but let's get this out of the way and do a scan to make sure : https://www.adlice.com/download/roguekiller/ use the Portable. Do google what you find by saving the report as a text file, then google it.
As it will find a few things that are ok to have like being tracked by Win10 in a file explorer window, and if you turn off the Windows Alert to allow things to run UAC. But do google as it even finds stuff in memory which other scanners do not.