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Firefox crashes

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Sancho911

Sancho911
Sancho911
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I get instantly get the Mozilla Crash Reporter every time I try to start Firefox. Uninstalled and reinstalled Firefox which didn't work.

Here's the crash report submitted:

"Crash ID: bp-26b0d040-8d84-4e58-9dca-77b251180615"

Any help on what's wrong appreciated.

Thanks.

I get instantly get the Mozilla Crash Reporter every time I try to start Firefox. Uninstalled and reinstalled Firefox which didn't work. Here's the crash report submitted: "Crash ID: bp-26b0d040-8d84-4e58-9dca-77b251180615" Any help on what's wrong appreciated. Thanks.

すべての返信 (3)

Shadow110
Shadow110
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Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

Hi, please go through this and do as many as possible : https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

You may want to search for Device Manager and check that your still running the Video Card Drivers you should be and that they have not been replaced by Microsoft's. Also will replace other drivers. https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/

Video card Drivers are the main cause of crashes but it would do no harm to scan your self also : https://www.malwarebytes.com/

FredMcD
FredMcD
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bp-26b0d040-8d84-4e58-9dca-77b251180615 Signature: pmls64.dll@0x7cb46

pmls64.dll = PremierOpinion = VoiceFive, Inc Note: Flagged by some anti-virus scans

Sancho911
Sancho911 質問者
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Thank you. Malwarebytes sorted it.