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Firefox Widevine CONSTANTLY crashing. Did "refresh", installed new, what else to try?

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: slingr

slingr
slingr
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I'm on Firefox 50.1.0 on Mac OS X 10.12.2. Since my last Firefox update, I cannot watch Netflix or Amazon without receiving Widevine CDM crashes. I've tried doing a "refresh" as well as deleting Firefox, and installing new, with the same results. The only way for me to watch content on these sites is to disable Widevine CDM and fall back to MS Silverlight. That isn't even an option on some Amazon content.

Are there any more in depth things to try to get Widevine to stop crashing so I can watch content?

I'm on Firefox 50.1.0 on Mac OS X 10.12.2. Since my last Firefox update, I cannot watch Netflix or Amazon without receiving Widevine CDM crashes. I've tried doing a "refresh" as well as deleting Firefox, and installing new, with the same results. The only way for me to watch content on these sites is to disable Widevine CDM and fall back to MS Silverlight. That isn't even an option on some Amazon content. Are there any more in depth things to try to get Widevine to stop crashing so I can watch content?

すべての返信 (3)

slingr
slingr 質問者
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I also just tried deleting the Firefox application and completely removing my profile information from ~/Library/Application Support/Firefox as well and installing from scratch, same issues

the-edmeister
the-edmeister
  • Moderator
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See this support article: Troubleshoot Firefox crashes (closing or quitting unexpectedly)

slingr
slingr 質問者
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Hey Ed, Thanks for the suggestion, but this isn't a Firefox crash, it is a Widevine CDM crash. Firefox still works for all other browsing fine, but any content that utilizes the Widevine CDM plugin does not work (Netflix, Amazon, etc)