Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How remove email account? usual method leads to greyed out box!

  • 4 件の返信
  • 8 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: leonardo555

more options

I want to remove an email account but the usual method (account settings/ manage identities) leads to a greyed out box. In the screenshot, you'll notice that the "delete" option is grey.

I want to remove an email account but the usual method (account settings/ manage identities) leads to a greyed out box. In the screenshot, you'll notice that the "delete" option is grey.
添付されたスクリーンショット

選ばれた解決策

Why do you keep showing us the identities manager? It's not relevant here.

What do you see under Account Actions at the bottom?

この回答をすべて読む 👍 11

すべての返信 (4)

more options

You cannot remove the default account. Make sure it is not marked as default.

more options

Okay, then how does one make sure it's NOT marked as default? That box is also greyed out. cf pic. I have 4 other accounts & for all 4 that's the case for them as well. If I just delete the info, nothing happens, except for the message that I can't do that!

more options

選ばれた解決策

Why do you keep showing us the identities manager? It's not relevant here.

What do you see under Account Actions at the bottom?

more options

My bad! I swear I never noticed "account actions" & just assumed it must have been identities manager. Sorry.